Relationships built on trust
We’d all prefer to do business with those we know already – because we know, like and trust them. But occasionally we’re required to place our business with a person or company whom we know little about, and that’s always a risk.
No more so than in the delivery business – no job is complete, or invoiceable until it is delivered. And reputations can be won or lost based on whether or not deliveries can be depended upon. So arguably, your relationship with your delivery provider is one of the most important in your business.
What criteria do you use to screen a new supplier?